5 Best Practices When Working in a Small Firm

It often happens that support staff move from a large law firm to a smaller one.  This transition can be stressful because small firms work quite differently than large ones.  In order to make the transition as smoooth as possible, here are a few best practices:

1. The ebb and flow of work in a small firm is much more noticeable than it is in a big firm, to succeed, embrace teamwork.  Be prepared to assist other departments. If a lawyer is getting ready for trial, be prepared to set aside your tasks (unless they have a hard deadline) and lend a hand. You can always catch up later. 
2. Be prepared to do many things you haven’t done for years.  You might serve coffee, do huge amounts of scanning or photocopying, open and close files, maybe even do some bookkeeping which may include chasing lawyers for their time sheets.
3. Find out what the firm culture is. For example if the dress code is likely to be less formal, you’ll still have to look professional. 
4. Build positive relationships with your colleagues, at the same time, respect their boundaries.  Trust takes time to build. Smile. Don't be judgemental. Don't engage in petty activities like gossiping.
5. Value your service providers. Know their names, start with this list: couriers and printers, court reporters and registry agents.  They will take the place of Central Services and, in some ways, they are more flexible.  You can pick and choose the people you want for any particular job. Your relationships with these outside suppliers will be crucial and you need to treat these suppliers well.  Remember, if you’re flexible when you’re not in a rush, they’ll help you out when you are.

Working in a small office has a great many rewards so give it (and yourself) a chance to enjoy it.